All of us at the Counseling Center Group want to make you feel welcomed as you take the first step towards living a life you love. You might be wondering what this first appointment will look like. Here’s a breakdown of what to expect, so you can arrive feeling more at ease and informed.
Intake Process
You’ve likely been sent an invite via email from TherapyPortal to create an account using our client portal. On the portal, you will find all required paperwork that needs to be completed prior to your first appointment. Paperwork includes:
- CCG Office Policies
- Consent Forms
- Client History Form
- Client Information Form
- Emergency Contacts Form
If you have questions regarding any of these forms, don’t hesitate to reach out beforehand—we’re happy to walk you through them.
Harrison, NY Office Location and Parking
Address:
600 Mamaroneck Ave
Suite 429
Harrison, NY 10528
Parking: Please pull into the parking lot off Mamaroneck Ave. There are free parking spaces available in both the front and back of the building
Entry:
When you enter the building’s lobby, please head straight to the elevators to the 4th floor. Once you step out of the elevator, please have a seat in the waiting area and the clinician will come greet you at your designated session time.
We look forward to welcoming you!
Helpful Tips for Your First Visit
Your first session is an opportunity for your therapist to get to know you—what brought you in, what’s been on your mind, and how you’ve been feeling.
- Plan to arrive a few minutes early to get settled.
- Bring any questions or notes you want to reference.
- Dress comfortably—this is your space to relax and be yourself.
It’s okay if you don’t know exactly where to start—your therapist will help guide the conversation.
After the Session
After the first session it is also normal to feel a mix of things—relief, hope, exhaustion, uncertainty. You might even wonder if you “said the right things.” The truth is, there’s no right or wrong way to show up. Just by taking that first step, you’ve already done something brave and important. The CCG clinician and intake teams are also always available to answer any questions and to help you navigate your time at the Counseling Center Group.


